Hay alguna traduccion de stardrive 24/5/2023 You will receive a shipping notification when your order is on its way. We will do our best to get your item sent to you in a timely manner, but keep in mind that handcrafting these items takes time – please be patient! Small items (such as coatracks and organizers) typically ship in 2-3 weeks, and larger items (such as consoles, tables, or host stands), typically ship in 4-6 weeks. ![]() We areĬurrently unable to guarantee any shipping or deliveryĮxcept for vintage items, all of our items are handmade in our shop, and, due to demand, most are built to order. Situation, lead times may be longer than normal. **COVID-19 UPDATE** Due to the ongoing COVID-19 Please reach out to us if you have any questions or concerns.Ĭustom items may not be returned for any reason other than damaged accrued during shipping. We would strongly encourage you to keep your orders in place if at all possible, and we will work with you to adjust ship dates if necessary. We understand that times are tough, but our business has been hit hard by this virus as well. Any orders cancelled are subject to a 25% cancellation fee, and orders cancelled within 21 days of the estimated ship date are subject to a 40% cancellation fee. **COVID-19 UPDATE** Due to the virus impacting our sales, we have changed our cancellation policy. Please contact us for our address information when shipping returns. Charges incurred for finish samples and shop drawings (if provided) are non-refundable. Refunds, if deemed appropriate, may only be issued back onto the card you used to pay for the item originally. ![]() A refund will only be issued if the item is in like new condition, with no wear and tear or damage. ![]() You are responsible for the cost of shipping the item back. Items can be returned within 15 days for a 25% restocking fee, plus the cost of shipping.
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